Quality Policy

Liquid Rubber Manufacturing Pty Ltd (LRM) and LRM Products design, develop, manufacture and supply liquid waterproofing systems and related products for commercial, industrial and DIY applications.

We are committed to:
• Customer satisfaction through reliable products, clear information and responsive support.
• Conformance to applicable requirements, including relevant legislation, regulations and standards as applicable to our products and activities.
• Planned and controlled Design & Development, ensuring defined requirements are considered and that changes are managed.
• Consistent manufacture to approved specifications and documented methods.
• Competent people and adequate resources to perform work affecting quality.
• Risk-based thinking and continual improvement of our AS/NZS ISO 9001:2015 Quality Management System.
• Keeping management and staff abreast of changes in relevant standards, legislation and industry requirements, and ensuring this knowledge is applied to our products and processes.
• Conducting internal audits and management reviews to evaluate QMS performance and customer feedback, and to drive targeted improvements.

LRM General Manager and Management are committed to maintaining consistent high standards of quality LRM products and services to customers and is committed to continual improvement and meeting the requirements and of the Quality Management System through the pursuit of our Quality Objectives. The General Manager is committed to the communication, enthusiastic promotion and implementation of this policy. All staff are encouraged to strive to achieve quality outcomes in accordance with this policy.

Nicholas Hill – General Manager
29th October 2025